Agobid

Privacy Policy

Protecting your personal information with Agobid
Effective Date: September 6, 2024

At Agobid, we take the privacy and security of our users seriously. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect it. It is compliant with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Children’s Online Privacy Protection Act (COPPA), Apple App Store, Google Play Store, and other relevant laws governing online streaming platforms.

By accessing or using Agobid, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect personal information, usage data, and other relevant content when you interact with Agobid. This includes:

1.1. Personal Information

We collect personal data when you create an account, use the app, or communicate with us. This may include:

  • Contact Information: Name, email address, phone number.
  • Account Information: Username, profile details, and password.
  • Financial Data: Payment information for transactions processed on the platform.
  • Location Data: With consent, we may collect your location to enhance user experience and security.

1.2. Usage Information

We collect technical information about your usage of Agobid:

  • Device Information: IP address, device ID, type, operating system, and browser.
  • Browsing Activity: Information about interactions within the app, such as clicks, content views, and purchases.

1.3. User Content

We collect and store live streams, videos, images, comments, and other content that you upload or share during your interactions on the platform.

1.4. Cookies and Tracking Technologies

We use cookies and similar technologies to track and analyze user behavior, which helps improve our services and provide a personalized experience.

2. How We Use Your Information

We use the information we collect to:

2.1. Provide and Improve Services

  • Enable you to participate in live streams, purchase products, and communicate with sellers and other users.
  • Personalize your experience, including product recommendations and tailored content.
  • Enhance security and protect against fraud.

2.2. Communication

  • Notify you of account updates, technical issues, or changes to the app.
  • Send promotional emails or offers (with your consent), which you can opt out of at any time.

2.3. Legal Compliance and Security

  • Ensure compliance with legal obligations such as tax reporting, fraud prevention, and regulatory requirements.
  • Protect the rights, property, and safety of Agobid, our users, and the public.

3. Sharing of Information

We may share your information with:

3.1. Service Providers

We share information with trusted third-party providers who assist with payment processing, data analytics, and app functionality. These providers are required to protect your information and only use it for specific purposes.

3.2. Legal and Regulatory Authorities

We may disclose information to law enforcement or other government authorities when required by law, to comply with legal obligations, or in response to legal requests such as subpoenas.

3.3. Business Transactions

If Agobid is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction under confidentiality agreements.

4. Your Rights Under GDPR and US Privacy Laws

If you are a resident of the European Economic Area (EEA) or the United States, you have certain rights regarding your personal data.

4.1. GDPR Rights (for EEA Residents)

  • Right of Access: Request access to your personal data and receive a copy of the information we hold.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your data under certain conditions.
  • Right to Restriction of Processing: Restrict how we use your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to data processing, including profiling and direct marketing.

To exercise these rights, please contact us at agobid@agogoo.africa. We will respond within 30 days as required by GDPR.

4.2. CCPA Rights (for California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Request information on the categories of personal information collected, sold, or shared and request deletion of data (subject to certain exceptions).
  • Opt-out of the sale of personal data (if applicable).
  • Not be discriminated against for exercising privacy rights.

To submit a CCPA request, contact us at agobid@agogoo.africa.

4.3. COPPA Compliance (for U.S. Children’s Privacy)

We do not knowingly collect or solicit personal data from individuals under the age of 13. If we discover that personal information from a child under 13 has been collected without parental consent, we will delete the information promptly.

5. Data Security

We implement robust security measures to protect your personal data, including encryption, firewalls, and secure servers. However, no method of transmission or storage is completely secure. You acknowledge and accept this risk by using Agobid.

6. Data Retention

We retain personal data only as long as necessary to provide services or comply with legal obligations. User-generated content, such as streams, may be stored for varying durations based on user interaction, legal requirements, or business needs.

7. International Data Transfers

Your personal information may be transferred and stored outside your home country, including in countries that may not provide the same level of data protection as your own. We take appropriate measures to ensure your data is protected under GDPR and other relevant laws during such transfers.

8. Compliance with App Store and Play Store Guidelines

In line with Apple’s App Store and Google Play’s guidelines, we:

  • Provide transparency around data collection practices, including clear opt-in mechanisms.
  • Ensure that users can opt out of data sharing and delete their accounts and personal information.
  • Notify users of any changes in data policies that impact privacy.
  • Abide by in-app purchase and data tracking regulations set by both stores.
  • Adhere to the App Tracking Transparency (ATT) framework for iOS users and similar requirements for Android users.

9. Third-Party Links

Agobid may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party platforms. We encourage you to read their privacy policies before sharing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on the app or our website. Significant updates will be communicated to users through in-app notifications or emails.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: agobid@agogoo.africa